# Working with other agencies

> Follow and message agents at other agencies, partner with agencies, ask for homes for your buyers, and offer homes to theirs.

Fondaro connects the agencies that use it. There is no separate page for them: every home, buyer request and open house from another agency shows the agent behind it, and their name opens who they are beside your work. This page covers what you can do together.

The first time you post anything to other agencies (a follow, a partnership, a request, a group), Fondaro asks you to accept the network terms.

## Follow or message an agent

Click an agent's name or face anywhere to open them. You get two buttons:

- **Follow** keeps them in your list. They are not told. Press **Following** to stop.
- **Message** opens a conversation beside your work. Nothing is sent until you write. Your first message to someone new is a message request; once they accept, you are connected.

In Search, **Agencies you follow** under **Whose homes** shows the homes of the agencies you follow and of the agents you follow.

To find someone by name, use **New message** in your [Inbox](https://www.fondaro.com/docs/dashboard/inbox.md) and look under **Other agencies**, or type their name in the command palette.

## Partner with an agency

Partners are agencies you agreed to work with. Both see a **Partner** mark on each other's names and listings, and **Partners** under **Whose homes** in Search shows only their homes.

Admins manage partners from the **Partners** group in your own agency's glance (click your agency's name anywhere):

1. Under **Ask an agency**, paste the agency's page address (for example `costa-homes`) or a link to its page. In another agency's glance you can also press **Ask to partner**.
2. They **Accept** or **Decline**. Requests waiting on you show with the same two buttons.

**End** stops a partnership; you can ask again later.

## Ask other agencies for a home

When your buyer wants a home you do not have, post a buyer request. Agencies on Fondaro see the criteria (buy or rent, up to five places, types, bedrooms, a price range) and can offer you a home. Your buyer's name and details are never shared.

1. Press **Ask other agencies** from one of these:
   - the end of Search's results, filled in from your search;
   - a lead's **...** menu, filled in from what the lead wants;
   - **My listings › Requests**;
   - the offer after a call where the buyer described what they want.
2. Check the criteria and press **Post request**.

A request stays open for 30 days, and you are told when a newly listed or re-priced home fits. Replies arrive in your [Inbox](https://www.fondaro.com/docs/dashboard/inbox.md). Your requests are listed on **My listings › Requests**, where **Close** ends one. You can post 10 requests a day (3 a day in your first week).

## Offer a home to another agency's buyer

Other agencies' requests reach you where they are useful:

- **In Search**: a line such as "2 agents are looking for homes here".
- **On your homes**: **Requests this answers** in a home's glance.
- **On a person**: their **Looking for** list.
- **In your Inbox**: when a request fits one of your listings.

Open a request and press **Offer a home**. A conversation with that agent opens, with the request (and the home, if you came from one) ready to send. **Not for me** hides the request.

## Start a group across agencies

1. In your [Inbox](https://www.fondaro.com/docs/dashboard/inbox.md), press the pencil and choose **Create channel**, then **Across agencies**.
2. Name the group and pick people: colleagues, agents at partner agencies, and people at other agencies you already message with.

Invited people see a request and read nothing until they press **Join group**. Only the group's creator invites more people or removes someone. You can invite up to 20 people at other agencies a day (5 in your first week).

## Viewings and deals with other agencies

An agent from another agency is kept as a collaborator lead, with their agency in **Company**. On a viewing, pick them as **Sent by**. On a deal, add them with **Add outside agent**: their share is paid from the total commission, and they never become the deal's owner. See [Viewings and co-listers](https://www.fondaro.com/docs/dashboard/properties/viewings-collaborators.md) and [Deals](https://www.fondaro.com/docs/dashboard/crm/deals.md).

## Report or block someone

In a person's or agency's glance, the **...** menu has **Report** and **Block**. Fondaro reviews every report, and the person is not told who reported them. Blocking stops messages both ways at once. **Settings › Me › Blocked people** lists everyone you blocked, with **Unblock**.

Source: https://www.fondaro.com/docs/dashboard/network/working-together